Nando’s

Retail & Customer Service

Nando’s operates over 1,200 restaurants in 30 countries.

Throughout Australia & New Zealand, you will find nearly 200 Nando’s restaurants with just over 2,500 Nandocas (that’s what we call our employees), and you can also find our sauces, PERinaise, PERi-PERi salt, rubs and marinades in supermarkets and retail outlets globally. But Nando’s has never been just about the chicken. It’s about the people who grill the chicken.

Our global purpose is Changing Lives, Together. At its core, this means we want to change the world around us by making a real difference to people’s lives.

This passion to make a difference starts with to Nandocas because when they’re being their best, brilliant selves, epic things happen. Our purpose guides and inspires us as we grow, so you may find us out in our communities, lending a hand, connecting with customers and taking every opportunity to be a force for good.

There’s nothing ordinary about joining the Nando’s family. We’re all about passion and personality. You’ll be part of a fun and inclusive workplace culture that encourages you to be your best self.

HERE'S A SNAPSHOT...

30 Countries
1,200 Locations
2,500 Nandocas

Do Good While You Work

Nando’s is committed to leading the Australian and New Zealand restaurant industry in sustainability. We’ll do this by innovating, being bold and living our values to transform our business while supporting our supply partners, communities and the industry to do the same. Our goal is to halve the impact of a Nando’s meal by 2030.

When you work with us, you’ll be doing good in the world too. We’re always looking for ways to help change the lives of the people and communities around us, like through our national No Chuckin’ our Chicken program that donates excess chicken to people in need.  We love helping! In 2020 we fed the nation, donating $500,000 to Foodbank to help generate 1 million meals to feed Aussies in need, provided 15,000 meals for music artists through the music charity Support Act and offered an ongoing discount to Healthcare and Emergency Services workers.

We work with small-scale, independent chilli farmers in Southern Africa (our heartland and the birthplace of Nando’s where our signature Nando’s African Birds Eye Chillies are grown!) to empower them to run a successful business. There are plenty of ways you can get involved.

We’ve also set ambitious sustainability targets to be an active part of the climate change solution, and always eager to support you with causes that you’re passionate about. Does this light you up? Then we want to hear from you!

We Stand for Equal Opportunity

We believe everyone is welcome to dine at our table. We’re lucky enough to work with over 4,000 Nandocas (that’s what we call our team), from all different backgrounds, ages and ethnicities, and every day we welcome thousands of Nando’s fans into our restaurants across Australia. So, we’re passionate about creating an environment where everyone feels safe and can be their whole self.

We’re proud to be an Equal Opportunity Employer and seek to ensure that people are employed, trained and promoted fairly.

We’re proud partners of ACON and their “Welcome Here” campaign, which means their rainbow stickers are proudly displayed in our restaurants across Australia and New Zealand, signalling LGBTIQ+ diversity is welcome and celebrated at Nando’s. This is just one of the initiatives our Belong (D&I) Council has implemented to make everyone feel they belong.

A Career That Will Grow With You

We empower and equip Nandocas to own their development, so they can grow at their own pace and become the very best version of themselves. We want Nando’s to be a launch pad for their future – for life and work.

We want you to go places!  You will be supported on your Nando’s journey every step of the way, starting with with an immersive introduction to your role.You’ll get regular, ongoing training and opportunities for personal and professional development, so you’re set up for success as you grow your career through our leadership program. In fact, in the last year, most of our restaurant managers roles were filled by internal promotion!

There’s nothing ordinary about joining the Nando’s family. We’re all about passion and personality. You’ll be part of a fun and inclusive workplace culture that encourages you to be your best self.

You’ll receive sweet perks, including:

  • Free Nando’s meal every shift.
  • Work-life balance with fixed shifts every week and the opportunity to pick up more shifts
  • Family and friends discount when you bring people in the dine with us
  • Free Uniform (we call them Threads)
  • Paid parental leave for both primary (6 weeks) and secondary carers (1 week)
  • For every successful manager referred, you will receive up to a $1,000 bonus
  • 6-week onboarding training program that will set you up for success
  • Engagement events where you can grow, connect and have fun

 

Our Purpose

Our purpose and reason for being is Changing Lives, Together.

Nandocas (that’s what we call our staff) all around the world work together to uplift others in really cool ways – selling chicken helps us do that.

To make this happen, we’ve developed a Compass to guide us. Our Compass is made up of five values and eight behaviours. Formed with the help of Nandocas around Australia, it represents our culture, what we believe in, how it feels to work at Nando’s and shapes how we deliver the best experience when working with us. Here’s a few of our favourite bits of our Compass…

Celebrating each other

Showing appreciation is one of our favourite Compass behaviours. We love celebrating each other’s success and there are plenty of ways we do it. One simple way is to award a Flaming Star card, a quick way to recognise someone for doing something great.

A bigger way to show appreciation is through our annual Nando’s Life & Soul award. Everyone at Nando’s gets to nominate the Nandoca who they feel best lives our Compass values. Being nominated already feels pretty great and we then send a group of Nandocas on an all-expenses paid journey to discover Southern Africa, the birthplace and heartland of Nando’s!

Having fun at work

We’re totally serious about… having fun at work!

So much so, we’ve built fun into our Compass and have a fund dedicated to fun to help things along.

Our Nandocas get to enjoy free shift meals, team events and even get to compete in our annual competition to find Nando’s best flame-griller. We call this competition Master Griller and the best grillers in Australia are sent on an all-expenses paid trip overseas to represent Australia at the International Grillers Challenge competition.

Feeling good

We have a saying at Nando’s that everyone is welcome to dine at our table. This means creating an environment where our Nandocas and customers can be their whole, brilliant selves!
As well as working in a safe and inclusive space, our health and wellbeing programs help our people thrive, both physically and mentally.

Our Videos

A Day In The Life of a Nandoca

There are currently no jobs available

Unfortunately there are currently no positions available at Nando’s, please check back soon.

Awards

Best Sustainablity Initiative
QSR Media Awards | 2022
Best Corporate Social Responsibility Initiative
QSR Media Awards | 2022

Resources